Contractor Connect - Summer/Autumn 2018

Published: 29 March 2018

A quarterly update for our head contractors and their subbies.

Angela PearceHello from the Editor

A very warm welcome to our summer/autumn edition of Contractor Connect. The start of the year and into February has certainly surprised us with extremes in weather for most parts of the country. Read more...


Santos Abobo, Alfred Zamora and SW Scaffolding Operations Manager Stan SunguturaSW Scaffolding’s new recruits

We talk to two new recruits from the Philippines who joined subcontractor SW Scaffolding last year. Read more...


McKay contractingGoing above and beyond to keep tenants safe and dry

McKay Contracting is part of the Dunedin Housing Maintenance Contractors Performance Based Maintenance Contract (PBMC) with Housing New Zealand. Read more...


sandbaggingFrom 33 degrees to a state of emergency

When you’re in the midst of a 33-degree heatwave, the last thing you expect to be doing the next day is having to find your ultimate wet weather gear. Read more...


Mohammed AliIraq to Dunedin – meet new recruit Mohammed Ali

Meet Mohammed Ali, a painter originally from Iraq, now working for Performance Based Maintenance Contractor Dunedin Housing Maintenance Contractors. Read more...


Spencer Henshaw logoSpencer Henshaw initiatives – safety, apprenticeship support and quality improvement

Read more about what Spencer Henshaw Ltd is doing to support their team to do their job. Read more...


Wayne Withey using the Noggin Public web formNoggin reporting system launched 1 February

Housing New Zealand’s Maintenance Contractor Health, Safety and Security (HSS) incident reporting has changed over to Noggin. Read more...


Christmas hampers packed from Wellington and Hutt Valley deliveryChristmas giving 2017

We’re pleased to highlight the festive efforts made by Spotless, who maintain around 5,747 Housing New Zealand properties in South Auckland, and Programme Facilities Management (PFM), who maintain around 8,672 Housing New Zealand properties in the Wellington/Hutt Valley region. Both teams brought Christmas cheer to people in need in our properties. Read more...


Manukau maintenance workshopAsking the right questions

Housing New Zealand’s Customer Support Centres (CSCs) in Manukau and Porirua are the first point of contact for tenants needing to arrange repairs. The CSC teams at both sites recently launched two new two-hour focus groups with tenants to determine how best to communicate when booking maintenance jobs.  Read more...


Stop press ……

Our brand new Housing New Zealand mailbox for anything Contractor Connect related is now LIVE. Read more...


Greys AvenueA fresh approach to inner city state housing begins

In a previous issue we shared a story about one of our oldest heritage buildings in Auckland CBD getting a brand new roof.

Located right next door to this building is Housing New Zealand’s largest multi-storey, tenanted building, known by tenants, staff and contractors as ‘139 Greys’. Read more...


Keep up the good work – positive feedback from tenants

Every three months we survey a representative sample of tenants for feedback on how satisfied they feel about our repairs service. From a maintenance perspective this feedback helps us understand what areas we are doing really well in, what areas may need more focus and whether improvements we’ve already put in place are making a difference. Read more...


Finishing with a flourish

As you know, we end every issue of Contractor Connect on a high note. Here’s just a small sampling of the positive feedback received by our Customer Support Centre about work recently done by our maintenance contractors. Read more...


 

Download the PDF version of Contractor Connect - Summer/Autumn 2018 [PDF, 12 MB]

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