Spencer Henshaw has recently enhanced its job management system (Te Mana) to include portal access for Housing New Zealand staff in all four Auckland regions they service.
This means Housing New Zealand can see details of work that is in progress but hasn’t yet transferred directly to the HNZ system.
Sonja Clearkin, Manager Regional Maintenance East and South Auckland, says this enhanced access means HNZ teams can now view reports and photos obtained in the field and stored and can download these when required and in bulk.
“This process also cuts down on time-consuming email traffic between the teams and avoids the need for us to formally request information whenever we need it. It also provides our auditors with more job-specific information when they are onsite auditing. This allows them to make more informed auditing decisions,” Sonja says.
Spencer Henshaw’s ICT Manager Martyn Seddon says anyone from HNZ can log in at any time and get a view of where a job is at. Like Sonja, Martyn says being able to do this cuts down on time-consuming phone calls, emails and screenshots and – while it’s still very early days – indications are it’s saving everyone a lot of time.
Keep an eye out for further updates on Te Mana.