Rooftops Newsletter - Issue 8


Welcome to our final issue of Rooftops for 2016.

CEO Andrew McKenzie

CEO, Andrew McKenzie

Rooftops is Housing New Zealand’s newsletter for our stakeholders, and is designed to help keep you up to date with what’s happening at our place.


I joined Housing New Zealand in September this year, and since then have had a busy few months not only getting to know the organisation better, but also spending time with the many external groups and individuals who work with us.

Housing New Zealand’s strength lies in the “people” side of our work – whether it’s our many stakeholders, our tenants or our staff. Like any landlord, we need to meet a range of legal obligations and of course we also have a duty to manage properties. However, we’re a social landlord, and as such we have responsibilities over and above what other landlords are required to meet. We provide homes to some of society’s most vulnerable people, and we have a duty to ensure our tenants have the right foundations from which to live healthy, happy and productive lives.

Since I’ve been here, I’ve made a point of getting out and meeting our tenants and staff, and I am particularly impressed with the care and dedication our staff have to helping the people who live in our homes. In addition to the usual rent collection, maintenance and checking, we do a lot of work that extends into the social arena and have an active involvement in the communities we’re part of.

From an asset management perspective, we’re responsible for managing around 64,000 properties across New Zealand, at a value of more than $20 billion. We must provide homes that are not only warm, dry and safe – but that are also in the right places, and of the right type, to meet demand. We have a fiscal responsibility to deliver this effectively on behalf of taxpayers and the Crown, and I’m looking forward to the important work we have planned for the next few years as we deliver on this.

In this issue of Rooftops, you can see many examples of our rebuild programme, as well as the work we’re doing to support our tenants and neighbourhoods. Finally, we’re also a major player in the wider housing sector – and in this newsletter you’ll see updates about some of the programmes we’re part of, and issues that require a strong organisational response – such as our methamphetamine programme, and the Social Housing Reform Programme.

I’m looking forward to continuing to meet more of you as I settle into the new role. One thing I’m very clear on: Housing New Zealand cannot deliver its services without the support of the many groups, agencies and individuals who work in the same sector and who provide support and advocacy services to our customers. If you have any issues or concerns – or compliments – that you’d like to talk to me about, I’m keen to hear them. Please email and we’ll be in touch. In the meantime, I wish you and your families a safe and relaxing holiday, and all the best for the new year.


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