A very warm welcome to our summer/autumn edition of Contractor Connect. The start of the year has certainly surprised us with extremes in weather for most parts of the country.
There have been very hot and drought-like conditions, with temperature records being set in some places. Other areas, like the West Coast and Dunedin, have seen another sort of extreme, with wind, rain and cyclones.
So for this issue we’ve included a story about West Coast subcontractor McKay Contracting. The McKay team did a great job to mitigate the impacts of Cyclone Fehi and Cyclone Gita for tenants living in Greymouth and Hokitika.
You can also read about very hot weather followed by very wet weather in Dunedin, and Christmas giving wrap-ups in Auckland and the Wellington/Hutt Valley regions.
We update you on recent tenant workshops held in Manukau and Porirua to enhance our Repair Finder tool used by the Customer Support Centre; and there’s a feature on Noggin, our new health, safety and security reporting system, which went live on 1 February.
It’s fair to say we’re continuing to make good progress in achieving tenant satisfaction with the way we manage repairs and maintenance in their homes, and we pass on to you more comments from some of these satisfied tenants. Our story “Keep up the good work – positive feedback from tenants” tells you more about this.
And you’ll be pleased to know we’ve set up a dedicated email address for Contractor Connect, which will make it easier for you to tell us your stories – find out more.
Wishing you all a good year in 2018.