Making it right - Methamphetamine contamination in our homes

Published: 2 September 2019

Meth Assistance Programme progress

Total cases considered 998
Cases approved and paid1 556
Case approved with payment pending 13
Cases under consideration 77
Cases ineligible2 352
Amount paid (total as at publishing) $4,356,735 with the average discretionary grant being $7,807.77

1Cases approved have been reviewed and approved by a senior assessor for the assistance package. Cases paid includes an offer, acceptance of the offer and payment made.

2Cases ineligible maybe for various reasons e.g. it was not meth-related, the claimant was not the tenant at the time and/or the tenancy was terminated for other reasons.


Breakdown by region of cases completed

Auckland 279
Christchurch 41
Dunedin/Invercargill/Timaru 9
Hawkes Bay 30
Hutt Valley 16
Manawatu/Levin/Whanganui 36
Nelson/Blenheim/West Coast 12
New Plymouth 15
Northland 22
Porirua/Kapiti 11
Tauranga/Rotorua 38
Waikato 29
Wellington 6
Whakatane/Gisborne 12
Total cases completed 556

 Who the assistance is for?

Assistance is for people who were:

  • in state housing tenancies at the time of the methamphetamine test being carried out
  • were notified that their home was being tested for methamphetamine
  • had their tenancy ended for methamphetamine contamination between 1 July 2013 and 1 June 2018.

People outside of the criteria listed above will be reviewed on a case by case basis.

Give us a call

If you, your whanāu or someone you know had their Housing New Zealand tenancy ended because of methamphetamine contamination we want to know about it.

Contact us on our confidential freephone number 0800 006 077 between 9am to 5pm or email to register your details with us. A member of our team will record your information and keep you regularly updated on the Housing New Zealand meth assistance process.

Assistance options

Housing New Zealand has a range of assistance options available to tenants affected by our former methamphetamine contamination policies and approach, including:

  • rehousing
  • a payment for costs associated with moving
  • a payment for costs to replace destroyed (abandoned etc.) household goods
  • debt cancellation
  • refunding of repaid damage and testing costs.

Making it right

Like other landlords, Housing New Zealand has been faced with the issue of methamphetamine contamination in our homes. In May this year we changed our decontamination levels and were asked by the Housing and Urban Development Minister Phil Twyford to put together a report into how we formerly managed methamphetamine contamination in our homes.

The Housing New Zealand Meth Report shows that ending tenancies because of methamphetamine contamination caused disruption in the lives of the people we house and for that we are deeply sorry.

We want to assure people we are an organisation that is committed to continuous improvement and change to better meet the needs of the people we house.

The way we manage methamphetamine contamination in our homes has changed and will continue to change as we develop new and better ways to support people.

Housing New Zealand wants to be a compassionate landlord that supports people to live in our homes with dignity and respect.

It is why we are here. It’s not just a house, it’s a home; a warm, dry, safe place for people to live, and in some cases rebuild their lives.

This forms the cornerstone of our move towards becoming a world class landlord.

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