It’s important for us to continue to improve our customer service so please let us know about your Housing New Zealand experience – whether good or not so good, and then we can look to put things right. We aim to respond to enquiries within 2 business days.
If you are requesting an OIA we will respond to you within 20 working days.
If you have an urgent enquiry please phone us on 0800 801 601.
If you want to apply for housing you need to contact MSD on 0800 559 009 or www.housing.msd.govt.nz.