Addressing housing demand

Published: 8 February 2017

Addressing housing demand

We are primarily responsible for housing some of the country’s most vulnerable citizens while they are in need.


Managing state housing is challenging. Housing need is dynamic, so we need to be agile in addressing this change. We are demonstrating this agility through our redevelopment work.

We are building a pipeline of projects through our Auckland Housing Programme to deliver 24,300 new homes on our existing land holdings over a 10-year period. This is the largest residential build programme to be undertaken in New Zealand for many decades.

Approximately 11,500 of the new homes will be social housing, including around 7,000 homes that will replace mostly older and no longer fit-for-purpose properties. The programme is also freeing up land to accommodate around 12,800 new affordable and market homes, contributing much-needed supply for a growing Auckland.

We aren’t concentrating solely on Auckland. We have development projects underway in Wellington, Canterbury and the Waikato, for example, and are expanding our asset pipeline to other parts of New Zealand, in areas where the Ministry of Social Development has identified there is demand.

Figures are:

  • 8,086 housed this year compared to 7,384
  • Invested $474 million into improving the quality of our homes
  • Achieved a 91 percent satisfaction rate with our Customer Services Centre
  • Delivered a total of 1,524 homes across the country, including 1,421 social, emergency and transitional homes and 103 affordable and market homes. 
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