All Housing New Zealand houses and flats are inspected at least twice a year. We may also do inspections at other times when necessary. We do inspections to check that:
- the condition of the house meets our maintenance standards
- the property meets the Building Act and fire safety regulations
- smoke detectors are in place and working
- you are meeting your obligations as a tenant
- we are meeting our obligations as a landlord.
Before you move in, we will visit the house and give you a Property Condition Report to sign. This allows us both to agree on the condition your house needs to be in when you leave.
Six weeks later we will visit to make sure everything is okay. We will also do an inspection after you have given notice and before you leave. We'll check the Property Condition Report to see if there is any damage, and arrange for repairs and payment if necessary.
Notice before an inspection
We will let you know by letter 48 hours before we arrive to inspect your house. If the time is not going to suit you please let us know by calling 0800 801 601 and we'll arrange another time. Sometimes if we are going to visit you on another matter, we may ask your permission to do the inspection at the same time.
Who has to be home
An adult must be home for the inspection - preferably the person who signed the tenancy agreement. If that isn't possible, you can arrange for an adult friend or relative to be there instead.
Who does the inspection?
Either our staff or a property inspection company do the inspections. All inspectors must show you their identification. If they don't have any, ask them to wait outside and call us immediately on 0800 801 601.