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About us

Part 1: Organisational health and capability

A healthy and capable organisation requires people with the right skills, abilities and commitment. The Corporation can then support its people with the right strategies, structures, policies, systems and resources.

The Corporation continues to invest in capability and infrastructure. The challenge now is to realise the benefits in terms of efficiency and effectiveness, and build on the gains already made.

The focus for progressing the Corporation over the next three to five years will continue to be leadership, people and their working environment, and developing quality systems, processes and tools.

The Corporation will review remuneration frameworks to contribute to more robust staff retention and development strategies.

It will provide professional development opportunities so staff can develop and deliver products and services that are effective and appropriate to New Zealanders, and proactively enhance the career progression of its staff.

It will implement a new programme to support new managers to understand what is expected of them as leaders.

The Corporation will explore opportunities to develop its learning and development curriculum.

It will continue to work with the Public Service Association to achieve business success.

It will continue to explore opportunities to improve safety and security for all staff and to build on the progress already made with recycling and energy efficiency.

The Corporation will consider implementing electronic learning solutions to help frontline staff access information to support them in their job.

Introduction of the data warehouse in 2007 has made a significant difference to the provision of quality, timely and accurate reporting and analysis. Ongoing development of the data warehouse will help further improve financial and information management. It will also give confidence that what is reported internally and externally is consistent.

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