Feedback

Whether you have an enquiry, wish to provide us feedback or want to make a complaint, we’re able to help via email. We aim to respond to enquiries within 2 business days.

It’s important for us to continue to improve our customer service so please let us know about your Housing New Zealand experience – whether good or not so good, and then we can look to put things right.

If you have an urgent enquiry please phone us on 0800 801 601.

If you are requesting an OIA we will respond to you within 20 working days.

 

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