Call our 24-hour freephone number - 0800 801 601.
All calls are free of charge, even if you call from a mobile phone.
Our Customer Services Centre provides on-the-spot responses for all enquiries - 24 hours a day, seven days a week and pre-assessment for state housing applicants.
12/139 Greys Avenue
Grey Lynn Central
20 Sel Peacock Drive
4 Waddon Place
Unit U South Mall Shopping Centre
Shop 42/185-201 Great South Road
626 New North Road
Mt Roskill office
989 Dominion Road
New Lynn office
26 Delta Avenue
14 Ormiston Road
149 Queens Road
Shop 1, Cnr Lake Road & The Strand
Cnr Lake Road & The Strand
41 Rathbone Street
Central North Island
74 Grey Street
850 Victoria Street
New Plymouth office
315 Devon Street East
97 Grey Street
30 Commerce Street
Lower North Island
5 Longfellow Avenue
303 Queen Street East
254 Broadway Avenue
Hutt Valley office
12 Margaret Street
14 Hartham Place
Shop 27 Baycourt
Level 1 (2nd floor)
105 Trafalgar St.
PO Box 342
6 Restell Street
Canterbury Housing Earthquake Recovery Office
(for earthquake related issues)
93 Manchester Street
426 Moray Place
Can't find what you are looking for?
Talk to us through Language Line
Language Line is a free, phone-based interpreter service that lets you to talk to us in a language you feel comfortable using. There are 42 languages available. These languages are listed on the Language Line website.
You can ask for Language Line whenever you call us. You will talk to a fully qualified interpreter over the phone, letting us communicate efficiently and confidentially with you in your preferred language.
Contact us via the New Zealand Relay Service
Our deaf or hearing-impaired customers can use New Zealand Relay (NZ Relay) to contact us. NZ Relay is a telecommunications service for people who are deaf, hearing-impaired, deaf-blind, or speech-impaired. All NZ Relay calls are strictly private, so information is safe and secure.
Visit the New Zealand Relay Service website for more information.
Send an email to email@example.com
You can fax us on 0800 201 202.
Write to us
Our National Office address is:
Housing New Zealand National Office
PO Box 2628, Wellington, 6140
See our news section under "About us".