Factsheets

  • Reviewable tenancies for social housing tenants

    Reviewable tenancies for social housing tenants

    Reviewable tenancies will be introduced for all social housing tenants from 1 July 2014. This includes Housing New Zealand tenants and people renting from housing providers registered to receive the income-related rent subsidy.


  • Changes to Welcome Home Loan - Factsheet

    Changes to Welcome Home Loan - Factsheet

    This factsheet tells you about significant changes to Welcome Home Loans that took effect on 1 October this year. The key changes are explained below.


  • Changes to KiwiSaver from 1 October 2013 Factsheet

    Changes to KiwiSaver from 1 October 2013 Factsheet

    This factsheet tells you about significant changes to the KiwiSaver deposit subsidy that took effect on 1 October this year. The key changes are outlined below.


  • Being a Good Neighbour

    Being a Good Neighbour

    Being a good neighbour is an important part of living in your community. We encourage all our tenants to act as good neighbours.


  • Controlling mould in your house

    Controlling mould in your house

    Mould is a type of fungus that grows in damp areas inside and outside the home. It usually appears as green, grey, brown, black, white or red growth or stains on walls, ceilings and other surfaces. It appears in speckled patches or streaks that become larger as it grows. Another name for mould is mildew.


  • Help With Home Ownership

    Help With Home Ownership

    If you dream of owning your own home, then we may be able to help with information or assistance to make affording your first home easier. Talk to us to find out more about any of the following products and services.


  • Housing for Community Groups

    Housing for Community Groups

    Community Group Housing is a Housing New Zealand service to help community groups find the right house in which to provide their services.

    Under Community Group Housing, we offer rental housing to government-funded groups or organisations that provide residential community services and who hold a current Government funded service delivery contract, and or have an approved accreditation to deliver a government funded service.


  • Housing Inspections

    Housing Inspections

    At Housing New Zealand, we inspect all houses we manage twice a year. We also do inspections before you move in, six weeks after you’ve moved in and before you leave.


  • How are we doing? Customer Feedback

    How are we doing? Customer Feedback

    Your feedback helps us do our jobs better. If you are not happy with our service or you feel we have not done what we said we would do, please tell us so we can set things right.


  • Keeping Power Costs Down

    Keeping Power Costs Down

    Keeping the power bill under control is always a challenge, but it is especially difficult in winter.

    Here are some easy ways to cut down on power, helping you save cash and the environment.

    Remember to take a sensible approach to power saving, and don’t let yourself get so cold in winter that your health is affected.


  • Living in a Community Group Home

    Living in a Community Group Home

    There are some things you need to know about using a Housing New Zealand property as a community group house. Most of these things are about ensuring the residents are safe and that the house is fit for their needs.


  • Maintenance and Repairs

    Maintenance and Repairs

    At Housing New Zealand Corporation, we aim to maintain our properties to a good standard. We regularly check to see what maintenance is needed, and that repairs through normal wear and tear are done as soon as possible.


  • Moving house?

    Moving house?

    There are many reasons you may want to move to another home. If you want to move, talk with us - call 0800 801 601 anytime. We’ll talk with you about your situation, your housing needs and what housing options you may have.

    Your options might include moving to another Housing New Zealand home or a private rental property. We may be able to help you stay where you are or even buy your own home.


  • Suspending Tenants

    Suspending Tenants

    As a responsible landlord, Housing New Zealand has an Encouraging Good Neighbour Behaviour policy. This includes the ability to suspend people who behave in antisocial ways and disrupt communities.


  • Your Payments

    Your Payments

    Housing New Zealand Corporation tenants are required to pay their rent on time. As a tenant you are also responsible for paying the bond and your telephone, power and gas bills.


  • New Changes Factsheet

    New Changes Factsheet

    From 14 April 2014 you will need to talk to both Housing New Zealand (HNZ) and the Ministry of Social Development (MSD) on housing issues.

    We will continue to be your landlord, however MSD will be responsible for calculating your income-related rent and assessing your eligibility for housing.


  • Keeping your children safe on driveways

    Keeping your children safe on driveways

    Our priority is to carry out work at properties with young children where there are no fences, fences that are in poor condition, or properties where vehicles can enter children’s play areas. After that we will start making driveways safer at all our properties around New Zealand.